10 Best AI Chatbot Builders in 2023

Experience the transformative power of chatbots, software applications designed to simulate human conversations across numerous channels, including websites, social media, and messaging apps. However, creating a chatbot from the ground up can be technically challenging and time-consuming, requiring a broad set of skills including domain knowledge, data collection, and analysis.

Significantly alleviate these difficulties by employing AI chatbot developers. These platforms or tools offer user-friendly interfaces for chatbot design, development, deployment, and management. This article introduces ten of the top AI chatbot developers for 2023, comparing their benefits, drawbacks, and pricing plans. Discover the perfect chatbot solution for your needs, whether you’re targeting a website, social media, WhatsApp, or omnichannel approach.

What Are AI Chatbot Builders?

AI chatbot builders are software applications that leverage artificial intelligence (AI) to mimic human conversation across various platforms. They interpret inputs from users through natural language processing, deliver relevant responses based on predefined rules or data sources, and learn from user feedback, enhancing their performance over time. Sounds complex? Fortunately, there’s a vast range of AI chatbot builders on the market that streamline this process, helping you create your own AI chatbot with minimal or no coding required. They offer features like pre-built templates or components, offering an easy-to-use interface for design, development, deployment, and management of your AI chatbot.

The Top 10 AI Chatbot Builders for 2023

Let’s dive into the top ten AI chatbot builders for 2023, comparing their features, pricing, pros, and cons, aiding your decision-making process.

1. Appy Pie Chatbot

Appy Pie Chatbot is a no-coding necessary AI chatbot builder that enables the creation of chatbots for various purposes like customer service, lead generation, booking, and feedback. You can use Appy Pie Chatbot to craft chatbots for your website, Facebook Messenger, WhatsApp, and Telegram. What’s more, it integrates your chatbot with various third-party services such as Google Calendar, Mailchimp, and Shopify.


  • Drag-and-drop interface to design your chatbot flow
  • Pre-built templates and components for chatbot customization
  • Natural language processing (NLP) for understanding user intents and entities
  • Analytics and reporting features for measuring chatbot performance and optimization

2. Dialogflow

Google’s Dialogflow is a cloud-based AI chatbot builder that empowers creation of conversation agents capable of managing complex and natural interactions with users across multiple platforms. You can also connect your chatbot with various Google services like Firebase and Cloud Functions.


  • Intuitive interface for chatbot intents and entities design
  • Pre-built agents and templates for quick startup
  • Advanced NLU engine for parsing user inputs and generate responses
  • Machine learning (ML) engine for training your chatbot with feedback and data

3. IBM Watson Assistant

The cloud-based AI chatbot builder, IBM Watson Assistant is powered by IBM’s cognitive computing technology. It enables the creation of chatbots that can understand user intents, extract relevant information, and give personalized responses across various channels. Furthermore, it integrates your chatbot with various IBM services like Watson Discovery and Watson Tone Analyzer.


  • Visual interface for designing chatbot dialog and skills
  • Pre-built content and templates for quicker chatbot development
  • Advanced NLU engine for handling complex and contextual dialogs
  • Machine learning engine to learn from user interactions and feedback

4. Rasa

Rasa is an open-source AI chatbot builder that facilitates complex and contextual conversation handling with users. It can integrate your chatbot with various third-party services like Google Calendar, Stripe, and Twilio.


  • Code-based interface for designing chatbot intents, entities, stories, and actions
  • Pre-trained models and pipelines to customize your chatbot NLU and ML capabilities
  • Rasa X feature for testing, debugging, and improving your bot with real user data
  • Rasa Enterprise feature for securing and scaling chatbot deployment and management

Benefits of AI Chatbots Builders

AI chatbots offer immense benefits to businesses of all sizes and across various industries. They improve customer service by providing 24/7 support, delivering instant answers, and making personalized recommendations. Moreover, they increase sales and conversions by generating leads, qualifying prospects, upselling products or services. AI chatbots reduce operational costs and human errors by automating repetitive tasks and streamlining workflows, enhancing efficiency. Finally, AI Chatbots enhance brand image and loyalty by creating engaging experiences and building trust.

Frequently Asked Questions

How to choose the best AI Chatbot Builder for your needs?

Choosing the right AI chatbot builder depends on factors including your intended purpose, preferred platform, required features, pricing, ease of use, and the level of support available.

How can I test and improve my AI Chatbot?

To optimize your AI chatbot, test it with real data, use analytic reports, incorporate live chat support, pay attention to user feedback, and continually apply machine learning techniques.


AI chatbots are powerful and beneficial tools that enhance business performance, customer satisfaction, and brand image. Although creating an AI chatbot can be challenging, using an AI chatbot builder greatly simplifies the process. Suitable platforms offer easy-to-use interfaces and a variety of features like pre-built templates, components, and tools for analytics and report generation. Harness the power of AI chatbots to drive your business success.

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